Summary: . The successful candidate must be comfortable speaking with customers, appearing on camera, and creating engaging content that promotes our solar pro...
Job Details
- Deadline: Not specified
- Company: MyJobMag
- Location: Kenya
Job Description
Job Summary
- Betech Solar Solutions is seeking a confident, talkative, presentable, persuasive, and customer-focused Graduate Trainee to support our customer service, content creation, social-media, and website activities.
This is a
3-month paid internship
with a monthly stipend of
Ksh 20,000
. The successful candidate must be comfortable speaking with customers, appearing on camera, and creating engaging content that promotes our solar products, services, and completed projects.
- Based on performance and business needs, Betech Solar Solutions may extend the internship or offer full employment to a candidate who meets our expectations.
Key Responsibilities
- Respond professionally to customer inquiries through WhatsApp, phone calls, social media, email, and website channels.
- Follow up on customer leads, quotations, orders, deliveries, payments, and after-sales requests.
- Create engaging marketing content, including product photos, captions, short videos, project posts, and customer updates.
- Appear in product videos, demonstrations, live sessions, and social-media content.
- Take photos and videos of products, projects, installations, customer demonstrations, and team activities.
- Upload and update product photos, videos, descriptions, prices, promotions, and other content on the Betech website.
- Assist with posting and managing content on TikTok, Facebook, Instagram, WhatsApp Status, and other social-media channels.
- Support digital marketing campaigns and help generate qualified customer leads.
- Maintain customer records, content schedules, lead follow-up trackers, and daily activity reports.
- Support the sales, marketing, and customer service teams with other reasonable assigned duties.
Qualifications and Requirements
- Recent graduate from 2025 or 2026, or a final-year student awaiting graduation.
- Diploma or degree in Customer Service, Business, Marketing, Communications, Media, Public Relations, or a related field.
- Excellent spoken and written English and Kiswahili.
- Very confident, talkative, persuasive, and professional when engaging customers.
- Comfortable appearing on camera for product videos, demonstrations, live sessions, and social-media content.
- Strong interest in customer service, digital marketing, social media, sales, and content creation.
- Basic skills in Canva, CapCut, content writing, video editing, social-media posting, and website content uploading are an added advantage.
- Organized, proactive, responsible, presentable, and willing to learn.
- Able to work from Nairobi.
How to Apply
Apply by email: services@myjobmag.co.ke
Application link: Apply for this job
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