Summary: Security, Risk Management, and Compliance

Job Details

  • Deadline: Not specified
  • Company: MyJobMag
  • Location: Kenya

Job Description

Job Description

  • The Manager, IT will be responsible for defining and executing the IT strategy in line with the global company goals.
  • This leadership role involves overseeing the planning, implementation, and maintenance of IT systems to ensure operational efficiency, security, compliance, and alignment with business objectives. The manager will bring a blend of strategic thinking, technical expertise, and leadership skills.

Direct Reports

  • IT Officers
  • IT Associates

Key Responsibilities

Strategic IT Planning

  • Develop and Implement IT strategies that support the company's business goals and growth objectives.
  • Conduct regular IT assessments and audits to identify opportunities for improvement and innovation.
  • Formulate and implement IT policies, procedures, and standards to guide the organization’s technology practices.

IT Infrastructure and Management

  • Oversee the design, deployment, and maintenance of IT infrastructure, including networks, servers, etc.
  • Ensure the security, availability, and optimal performance of IT systems to support business continuity and business needs.

Technology Solutions and Innovation

  • Stay informed on industry trends and emerging technologies, positioning the company at the forefront of innovation.
  • Collaborate with business units to identify technology solutions that drive business growth and service excellence.

IT Service Management

  • Establish and manage IT service delivery processes, including incident management, problem resolution, change management, and service requests.
  • Monitor feedback, complaints, and concerns related to service delivery, or equipment and work to address them effectively to maintain high levels of stakeholder satisfaction

Team Leadership and Development

  • Build and lead a high-performing IT team, fostering a culture of collaboration, innovation, and continuous improvement.
  • Provide leadership, coaching, and mentoring to IT staff, driving professional development and performance excellence.

Security, Risk Management, and Compliance

  • Implement cybersecurity measures to protect company and client data, ensuring compliance with industry standards and regulatory requirements.
  • Develop and maintain IT disaster recovery and business continuity plans to minimize risks associated with system failures and data loss.
  • Ensure compliance with data protection regulations, addressing any gaps as necessary.

Stakeholder and Vendor Management

  • Maintain strong relationships with key stakeholders, including senior management and address their technology needs.
  • Negotiate and manage contracts with external vendors to optimize value and performance.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 5+ years of experience in IT management, with a proven track record of leading high-performing IT teams
  • Relevant working experience in a busy IT Department, BPO ( Added Advantage)
  • Possess strong expertise in IT infrastructure management, particularly in cloud computing and cybersecurity, vital for safeguarding organizational assets.
  • Demonstrated experience in strategic planning, project management, and digital transformation initiatives
  • Proficiency in budgeting, resource allocation, and vendor management
  • Advanced knowledge of IT governance frameworks and best practices
  • Excellent analytical and problem-solving skills, with the ability to make data-driven decisions
  • Strong leadership and communication skills, with the ability to influence stakeholders at all levels
  • Experience with emerging technologies and their application in business contexts
  • Relevant IT certifications (e.g., ITIL, PMP, CISSP) are highly desirable
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing technological landscapes

How to Apply

Apply by email: services@myjobmag.co.ke

Application link: Apply for this job