Summary: Job Title: Senior Relationship Manager -MFI

Job Details

  • Deadline: 10/08/2026
  • Company: CIC Insurance
  • Location: Nairobi
  • Employment Type: Full Time
  • Salary: Open

Job Description

Job Title: Senior Relationship Manager -MFI

Date Posted: 03/08/2026

Job Type: Full Time

Job Level: Management

Employer: CIC Insurance

Industry: Finance

Salary: Open

Location: Nairobi

Country: Kenya

Deadline: 10/08/2026

Summary: Finance Jobs, CIC Insurance Jobs. Looking for a finance relationship job in Kenya? CIC Insurance is hiring a Senior Relationship Manager – MFI to drive sales growth, build strategic partnerships with Microfinance Institutions, and manage key client portfolios.

About the Role

Reporting to the Director, Branch & Distribution, the Senior Relationship Manager will be responsible for generating revenues by effectively marketing, building and maintaining relationships in Micro Finance Institutions (MFI).

Key Responsibilities

Service Delivery Management

  • Drive profitable business and growth for the company across all lines of business
  • Preparation of revenue and expense budgets for the MFI channel
  • Analyse market trends, customer needs and competitor offering to identify new opportunities, develop new products or improve existing products.
  • Prepare regular and periodic reports to management that provide the overall strategic performance of the business
  • Build and maintain strategic alliances for business growth with intermediaries and industry stakeholders.
  • Debt collection: adherence to the company credit control policy and facilitate reconciliation of accounts
  • Develop and manage SLAs, quotations, and tender submissions, ensuring timely delivery to clients and intermediaries.
  • Corporate Account management: Facilitate, negotiate and coordinate renewal of key client accounts within the function
  • Product trainings to bank intermediaries and clients.
  • Recruit, train, motivate and retain strategic alliances for business growth with MFIs and industry stakeholders.
  • Constantly updating clients on new and existing products.
  • Design and develop need-based products for various banks and intermediaries

Staff Management

  • Train and mentor Bancassurance MFI relationship officers
  • Performance appraisals for the team
  • Champion continuous improvement amongst the team
  • Ensure team members have adequate, functional tools for execution of their duties
  • Attract, and retain talent base

Audit, Compliance and Risk Management

  • Strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirements.
  • Ensure that as a staff you actively contribute to the department/division attaining a “good” rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedures as per relevant manuals, policies and regulations of the Company.
  • Ensure that all risk management requirements within your remit are addressed and where necessary escalated through the available defined channels

Who We’re Looking For

Qualifications

  • Bachelor’s degree in a related field
  • Minimum of 5 years of relevant experience.

How to Apply

Click here to apply

🎯 Before You Apply For this Job.

This job will attract 1000+ applicants.

Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit

this specific

job.

🎯 Want to get an interview fast? Customize your CV specifically for this job.

Using the same CV for every application will not get you interviews.

Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke

Subject

Customize My CV Service

Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.

.

Is your AI CV not getting you interviews

Talk to our recruiters for

Professional CV Writing Service.

⭐

5-Star

Reviews

Job Seeker Testimonials

Professionals Who Got

Jobs Through Corporate Staffing

Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services.

You Could Be Our Next Success Story

Read How They Got Jobs Through Corporate Staffing

Jobs Managed by Our Recruitment Team

The vacancies below are managed directly by the Corporate Staffing recruitment team on behalf of our clients. Review the job advert, then submit your application through our recruitment team for consideration.

Browse Other Jobs Posted Today

Explore the latest job opportunities posted now. Apply early to maximize your chances, as many employers begin reviewing applications as soon as suitable candidates apply.

Browse 100+ New Jobs Posted Today

How to Apply

Apply by email: cvwriting@corporatestaffing.co.ke

Apply online: Open application page