Summary: Job Title: Branch Manager: Mombasa – First Assurance Kenya

Job Details

  • Deadline: 02/09/2026
  • Company: Absa Bank
  • Location: Mombasa
  • Employment Type: Full Time
  • Salary: Open

Job Description

Job Title: Branch Manager: Mombasa – First Assurance Kenya

Date Posted: 25/08/2026

Job Type: Full Time

Job Level: Management

Employer: Absa Bank

Industry: Insurance

Salary: Open

Location: Mombasa

Country: Kenya

Deadline: 02/09/2026

Summary: Branch Manager (Mombasa) at First Assurance (Absa Group) Drives insurance business growth, branch operations, and client management. Requires Business degree, ACII/AIIK qualification, and 5–7+ years’ insurance experience (3+ in management). Full-time.

Job Summary

To support delivery of targeted Medical and non-medical business retention and growth as per the set KPIs.

Responsibilities

Business Development- Branch

  • Manage relations for all General and Medical business channels at the branch to deliver targeted premium outputs.
  • Spearhead and implement market expansion strategies at the branch.
  • Pipeline business management, quotation processing and transmitting the same within TATs.
  • Draw up and operationalize SLAs with intermediaries for differentiated service delivery.
  • Monitor and adhere to inter-departmental service level standards to ensure smooth running of the branch
  • Renewal follow-up to achieve the targeted renewal retention ratios.
  • Champion cross selling for branch business
  • Coordinate intermediaries’ activities at the branch level

Market Intelligence

  • Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking daily to keep abreast of market developments.
  • Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.
  • Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the result of market.

Financial

  • Debt management as per the debt management standard
  • Manage and control expenditure for travel, events, and promotional items.
  • Plan, assign and allocate funds for events plans, or promotional items requited for brand management through brand management activities as per the structured calendar.

Operations & Compliance

  • Actively keep up to date with relevant knowledge, legislation and developments within the business unit and insurance industry that may have an impact on the business advantage.
  • Coordinate compliance with regulatory requirements for brokers for licensing and on boarding requirements as per ABC third party standards.

Education and Experience Required

  • Degree in Commerce, Insurance, Law, Business Administration
  • At least 8 years in Insurance Sales/or Underwriting

Professional qualifications

  • ACII, Diploma in Insurance (UK) or
  • AIIK, Diploma in Insurance (Kenya).

How to Apply

Click here to apply

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