Summary: The future of work gets decided without you. Not this time. Tell us what matters to your career in 5 minutes and #BeACareerInfluencer.

Job Details

  • Company: provided lead lists.
  • Location: Kenya

Job Description

The future of work gets decided without you. Not this time. Tell us what matters to your career in 5 minutes and #BeACareerInfluencer.

Start now.

Customer Service & Support

69

Jobs Found

The customer service and support sector offers a diverse range of opportunities, with 69 current job vacancies. While hiring demand appears steady, the sector provides roles like Customer Service Officers (2 Positions), Salon customer representatives, and Debt Collection Agent, showcasing the variety of positions available. These roles are concentrated in key cities, with Nairobi being a hub for many of these vacancies.

Salary & Benefits

Among roles that advertise a salary, typical pay ranges from KES 30,000 to KES 30,000 per month. Senior positions can earn upwards of KES KSH 45,000, reflecting the importance of experience in compensation. Common benefits often include a competitive base salary, potential equity packages, and high commissions, appealing to a diverse workforce.

Skills & Experience

A diploma is the most common requirement, with bachelors also accepted. Key tools for the field include CRM systems, ensuring proficiency in customer relationship management. Essential soft skills include communication, problem-solving, and attention to detail. Most roles ask for 2 years of experience, with some requiring 3 years, and positions are mainly at mid level.

Key Responsibilities & Tasks

Junior roles typically involve tasks like responding to customer queries, ensuring effective customer support. These positions focus on addressing customer needs and queries efficiently. Senior roles, on the other hand, require managing and leading teams, strategizing customer interactions, and improving service protocols to enhance the customer experience.

Industries & Companies

The top industries actively recruiting include banking, finance & insurance, recruitment, and advertising, media & communications. Employers like Consulting and Optimise Outsourcing are particularly active, with listings spread across numerous organisations. This distribution indicates a healthy demand for customer service professionals across different sectors.

Job Hunting? Use AI to Boost Your Career

Create a compelling CV and cover Letter, practice for mock interviews, and negotiate your salary offers with one tool. FREE for one month.

Try It Now

Intern

Newark Frontiers Ltd

Nairobi

Full Time

Confidential

Customer Service & Support

New

Popular

1 week ago

The paid internship programme lasts one month. Upon successful completion interns are offered a full-time contract and deployed to new locations across Kenya

Easy apply

Client Experience Executive

TAYLOR GLOBAL SOLUTIONS LIMITED

KSh

30,000 - 45,000

Abercrombie Concierge Services is seeking an experienced Client Experience Executive to deliver exceptional service to discerning clients. Ideal for professionals from luxury hospitality, concierge, or guest relations, you'll build lasting relationships, coordinate seamless service delivery, and create memorable client experiences.

Activate Notifications

Stay productive - get the latest updates on Jobs & News

Deactivate Notifications

Stop receiving the latest updates on Jobs & News

This action will pause all job alerts. Are you sure

Cancel

Proceed

FRONTLINE SUPPORT MANAGER

Anonymous Employer

1 month ago

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

Customer Service Supervisor

Kenya

Customer Service Agent

The role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure inquiries are resolved quickly and accurately while maintaining regulatory and operational standards.

Head of Call Center - Betting

Consulting

2 months ago

The Head of Call Center will oversee and manage the call center operations within the company.

CUSTOMER CARE OFFICER (One Position)

Responsible for acting as a liaison between members and the Society.

CALL CENTRE AGENTS (OUTBOUND SALES)- 10 POSITIONS

Brites Management Services Limited

Remote (Work From Home)

Today

Conduct high-volume outbound calls to prospective customers using company-provided lead lists.

Team Management

Futureinno Digital Tech Limited

Yesterday

Managing a debt collection team

Customer Service Officer

FOCUSED HUMAN RESOURCE SOLUTIONS LIMITED

Nairobi-based pet care SME is hiring a passionate Customer Service Officer! We offer quality pet products, grooming, boarding, vet support, and professional care. Seeking a warm, enthusiastic communicator with customer service experience and comfort handling pets. Join our team to create memorable experiences for clients and their pets.

Call Center & Logistics Assistant

5 days ago

We are seeking a proactive, organized Call Center & Logistics Assistant to handle customer inquiries and bookings, coordinate daily laundry pickups and deliveries, support riders, and maintain accurate records. The ideal candidate ensures exceptional customer service while driving business growth.

Customer Service Executive – Freight Forwarding & Logistics

POWERVISION CONSULTANCY

45,000 - 60,000

This role is ideal for an individual who understands the dynamics of international freight, values strong client relationships, and can coordinate seamlessly across operations to ensure service excellence. Send application to jobs@powervision.co.ke

Graduate Trainee Program – Riley Falcon Security Services

Riley Falcon Security

Internship & Graduate

15,000 - 30,000

6 days ago

Our Graduate Trainee Program is designed to provide a comprehensive understanding of the security and logistics industry. Successful candidates will undergo rigorous on-the-job training, mentorship, and rotational assignments to build a solid foundation for a long-term career with Riley Falcon.

CUSTOMER SERVICE EXECUTIVE

Studio Twenty Two Agencies (ABELA) LIMITED

Our client is seeking a professional and customer-focused Customer Service Executive to join their team. The ideal candidate should have previous experience as a Call Center Agent, Customer Care Representative or in an Administrative role. The successful candidate must be well-groomed, presentable and possess excellent communication.

Customer Care Agent

Aline Facility Management

The Customer Service Agent is responsible for delivering exceptional customer service by handling customer inquiries, resolving complaints, providing accurate information on device financing products and services, and supporting customers throughout

the financing lifecycle.

Client Services Executive

VACKER COMPANY LIMITED

The Client Service Executive is responsible for ensuring excellent client experience from campaign initiation to completion, while also supporting revenue growth through upselling and identifying opportunities within existing client accounts. This role manages client communication, project tracking, reporting, and ensures all client requests ar...

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our

privacy policy

.

How to Apply

Apply by email: jobs@powervision.co.ke

Application link: Apply for this job