Summary: Job Title: Director – IT, Networks, Servers and Telecom

Job Details

  • Deadline: 27/11/2026
  • Company: Centum
  • Location: Nairobi
  • Employment Type: Full Time
  • Salary: Open

Job Description

Job Title: Director – IT, Networks, Servers and Telecom

Date Posted: 13/11/2026

Job Type: Full Time

Job Level: Management

Employer: Centum

Industry: IT

Salary: Open

Location: Nairobi

Country: Kenya

Deadline: 27/11/2026

IT Jobs, Centum Jobs. Responsible for overseeing IT infrastructure, networks, servers, and telecommunications systems, ensuring system security and reliability, and leading technical teams. Requires a degree in Information Technology, Computer Science, Telecommunications, or a related field. This is a full-time, on-site position based in Nairobi

Key Responsibilities

  • Develop and execute the enterprise infrastructure, network and telecommunications strategy aligned to business objectives.
  • Lead the design, implementation and management of network, server, cloud and telecommunications environments across multiple sites.
  • Ensure high availability, performance and reliability of critical technology infrastructure supporting contact centre operations.
  • Drive infrastructure modernization, cloud adoption and technology transformation initiatives.
  • Lead cybersecurity, disaster recovery and business continuity programs to safeguard business operations.
  • Establish and maintain infrastructure governance, standards, policies and compliance frameworks.
  • Manage strategic relationships with telecom providers, technology vendors and managed service partners.
  • Oversee infrastructure capacity planning to support business growth, client onboarding and operational scalability.
  • Monitor technology performance, service levels and operational risks, implementing continuous improvement initiatives where required.
  • Lead and develop high-performing infrastructure, network and telecommunications teams.

Qualifications

  • Bachelor’s degree in information technology, Computer Science, Telecommunications Engineering, Electrical Engineering or a related discipline.
  • Professional certifications such as Cisco (CCNP/CCIE), Microsoft Azure, AWS, ITIL, CISSP, CISM, VMware, Huawei or equivalent industry certifications are desirable.
  • Minimum of 10 years’ experience in IT infrastructure, networks, telecommunications or technology operations, with at least 5 years in a senior leadership role.
  • Proven experience leading enterprise-scale network, server, cloud and telecommunications environments within a contact centre, BPO, telecommunications or similarly complex operational environment.
  • Strong expertise in enterprise networking, voice infrastructure, cloud technologies, data centres, servers and cybersecurity.
  • Demonstrated success delivering large-scale infrastructure transformation and modernization initiatives.
  • Experience managing technology vendors, service providers and complex technology contracts.

How to Apply

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