Summary: Human Resource and Operations Manager - East and Southern Africa, Nairobi, Kenya

Job Details

  • Deadline: 30
  • Company: HELP Logistics
  • Location: Kenya

Job Description

Human Resource and Operations Manager - East and Southern Africa, Nairobi, Kenya

Organization

HELP Logistics

Country

Kenya

City

Nairobi

Office

HELP Logistics in Nairobi

Human Resource and Operations Manager - East and Southern

Africa

Full-time

Permanent employee

Your mission

Job Title

Human Resources and Operations Manager

Location

Nairobi, Kenya

Job Family and Level

Management (M), Level M1

Office

East and Southern Africa

Reports To

Regional Director - ESA

Direct Reports

Senior Finance and Admin Officer and other support staff

Regional Coverage

Primary: East and Southern Africa

Language

English

Job Description

You lead the people, operations and compliance functions of HELP

Logistics in East and Southern Africa, building the operational

capacity needed to support the region's growth.

Your responsibilities span the full employee lifecycle, office

operations, procurement, vendor and asset management, compliance

and support to the Regional Director and wider team. You supervise

and support the Senior Finance and Admin Officer and provide

oversight of internal financial compliance and controls.

As part of the ESA senior management team, you contribute to

regional planning and decision-making, and you shape people

practices, grading and organizational structures as new posts are

added. The Kenya office is designed to grow, with administration

moving to support staff and more posts expected under this role.

The role combines HR leadership with operational, compliance and

financial oversight and requires sound judgment and effective

collaboration across functions.

Human resources (40%)

  • Shape and lead the people agenda for the region, covering

resourcing, capability, engagement and wellbeing, and advise the

Regional Director and the senior team on people matters.

  • Lead workforce planning for a growing office, and advise on

organizational design, role definition and grading as new positions

are created.

  • Grow HR capacity as the team grows: define roles for new posts

plan their onboarding, and develop the support staff who join the

team.

  • Ensure HELP's global HR policies and practices are aligned with

Kenyan labor law and effectively implemented.

  • Manage the full employee lifecycle, including recruitment

onboarding, contracts, performance processes, employee relations

and offboarding.

  • Ensure employee records and HR systems are accurate and

current.

  • Administer compensation, benefits and payroll processes

coordinating with Finance and the external payroll provider to

ensure accurate and timely salary payments.

  • Lead employee engagement, learning and workplace wellbeing

activities.

Office operations (15%)

  • Lead office facilities management and direct the administration

delivered by support staff.

  • Oversee procurement, vendor relationships, service contracts

assets, inventory and document management in line with HELP

policies and standards.

  • Direct and coordinate administrative support across the office

including travel, accommodation and logistics, with day-to-day

execution delegated to the Senior Finance and Admin Officer.

  • Own business continuity arrangements and the operational risk

register.

Finance and legal (20%)

  • Oversee the office finances: support the Senior Finance and

Admin Officer in preparing the accounts, and review them yourself

as the second level of internal assurance. The accounts are subject

to annual external audit, and the Regional Director reviews your

own financial tasks.

  • Keep the preparation, approval, reconciliation and review of

transactions with different people.

  • Review monthly bank reconciliations and ensure accurate, timely

reporting to management.

  • Manage the external accountant against an agreed scope of work

and delivery timetable; liaise with the external auditor; and

coordinate annual audit preparation, ensuring schedules

reconciliations, and supporting documentation are complete and

audit-ready.

  • Work with the Regional Director to develop and monitor the

office operating budget.

  • Engage external legal counsel on routine and employment

matters, and refer strategic and entity-level matters to the

Regional Director.

  • Review office contracts and agreements before they go to the

Regional Director for signature.

Governance and compliance (15%)

  • Own the office compliance calendar and keep statutory, HR and

operational documentation audit-ready.

  • Monitor implementation of HELP policies and local regulations

across the office.

  • Act as the local point of contact for data protection, handling

employee and operational data responsibly and referring matters to

the outsourced data protection officer when specialist advice is

needed.

  • Identify and escalate significant people, operational

compliance or reputational risks to the Regional Director.

Regional leadership and team management

(10%)

  • Line-manage the Senior Finance and Admin Officer and the

support staff who join, setting objectives, appraising performance

and developing their capability.

  • Sit on the ESA senior management team and contribute to

regional planning and decision-making.

  • Ensure the Regional Director and the team are well supported on

administrative matters, delegated to the Senior Finance and Admin

Officer.

  • Handle confidential and sensitive information with discretion

in line with HELP's data protection and confidentiality

policies.

Your profile

Qualifications

  • Eight to ten years of progressive experience in human resource

management, people operations and administration, including at

least two years leading a people and operations function in

Kenya.

  • Hands-on experience in Kenya across recruitment, employee

relations, payroll, HR records, compliance and office

operations.

  • Practical working knowledge of Kenyan statutory and employment

regulations.

  • Experience supervising finance, administration and applying

basic accounting controls.

  • Confident use of HRIS and accounting or ERP software, Microsoft

Office, and operational trackers.

Education and professional licensing

The post holder must be licensed to practice, which requires all

three of the following

  • A bachelor's degree in human resource management, business

administration, organizational development or a closely related

field.

  • A Higher Diploma or Postgraduate Diploma in HRM, CHRP(K), or

another IHRM-recognized professional HR qualification.

  • Current registration as a Member or Fellow of the Institute of

Human Resource Management, with a valid annual practicing

certificate. We will verify your registration and certificate

before confirming an offer, and you must maintain the certificate

throughout employment.

Preferred

  • A basic accounting qualification or training, such as CPA, ACCA

studies, an accounting diploma or equivalent practical

training.

  • Experience in bookkeeping and in hands-on Human Resource

Management in a lean organization.

  • Strong Microsoft Office skills.
  • Experience in a not-for-profit, NGO or development

organization, or a comparable environment.

Why us

HELP Logistics AG as registered in 2014 as a non-profit

organization in Schindellegi, Switzerland. It is a not-for-profit

subsidiary of the Kühne Foundation dedicated to supply chain

and logistics. HELP Logistics operates from six offices across

Switzerland, Singapore, Jordan, Kenya, Senegal, and Germany. From

the Nairobi regional office, our dedicated supply chain and

logistics experts partner with local and international NGOs, UN

agencies, donors, governments, and academic institutions to provide

pro bono technical assistance, training/education, and research.

HELP Logistics' support aims to strengthen supply chain performance

in some of the world's most demanding contexts by transferring

knowledge and building capabilities for organizations, systems, and

networks.

How to Apply

Please submit the following documents

  • Curriculum vitae (CV)
  • Cover letter addressing your relevant experience and motivation

for the role

Application deadline: 30

th

November

2026

Start date: Q1 2027

HELP Logistics is committed to building a diverse workforce and

encourages applications from all qualified candidates regardless of

background

Tags

human capital management

human resource management

human resources

human resources management

organisational design

Skills

HRIS

Financial Compliance

Kenyan Employment Regulations

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