Summary: County Relationship Officer – Innovation & Community Engagement (47 Positions)

Job Details

  • Location: Kenya

Job Description

Kenya

/

Nairobi

Customer support, client care

Technopolis

Non-profit + 1 more

County Relationship Officer – Innovation & Community Engagement (47 Positions)

Only on

•

Job details

Location

Contract Type

Description

About the Role

Technopolis Association of Kenya is recruiting

47 County Relationship Officers

—one in each of Kenya's 47 counties—to serve as the face of the Association within their respective regions.

This is a relationship-driven role suited to individuals who enjoy building partnerships, engaging communities, and supporting entrepreneurs to succeed.

As a County Relationship Officer, you will identify, onboard, engage, and support innovators, startups, SMEs, entrepreneurs, and ecosystem stakeholders while ensuring they derive maximum value from the Association's programmes, partnerships, digital platforms, mentorship opportunities, and innovation ecosystem.

You will also play a key role in strengthening county innovation ecosystems and promoting innovation-led economic development.

Key Responsibilities

Community Engagement & Member Growth

Recruit, onboard, and support entrepreneurs, startups, SMEs, innovators, and ecosystem stakeholders.

Promote Technopolis programmes and encourage active participation.

Build and maintain strong relationships with members and strategic partners.

Serve as the primary contact for members within your county.

Member Onboarding & Success

Conduct onboarding sessions and guide members through platform registration.

Support members in accessing programmes, mentorship, funding, networking, and business support opportunities.

Monitor member engagement and provide ongoing support.

Partnership Development

Build partnerships with county governments, universities, TVETs, innovation hubs, incubators, financial institutions, private sector organizations, and development partners.

Represent the Association at exhibitions, networking forums, entrepreneurship programmes, and innovation events.

Community Building

Coordinate networking events, workshops, mentorship sessions, and ecosystem engagement activities.

Facilitate collaboration between entrepreneurs, mentors, investors, and ecosystem partners.

Customer Experience & Reporting

Deliver exceptional member support and resolve enquiries professionally.

Maintain accurate CRM records, membership data, activity reports, and track county performance indicators.

Qualifications

Applicants should possess

A Bachelor's Degree from a recognized university.

At least

1–2 years'

experience in one or more of the following

Relationship Management

Customer Success

Community Engagement

Business Development

Account Management

Membership Management

Sales

Entrepreneurship Support

NGO Programme Delivery

Customer Service

Experience within innovation, technology, entrepreneurship, startups, development, financial services, recruitment, or SME support will be an added advantage.

Knowledge, Skills & Competencies

Successful candidates should demonstrate

Excellent communication and interpersonal skills.

Strong networking and relationship-building abilities.

Passion for innovation, entrepreneurship, technology, and community development.

Strong presentation, planning, and organizational skills.

High emotional intelligence and customer focus.

Analytical and problem-solving skills.

Digital literacy, including CRM systems and collaboration tools.

Ability to work independently and adapt in a fast-paced environment.

Willingness to travel within the assigned county.

County Deployment

One County Relationship Officer will be recruited in each of Kenya's 47 counties.

Applicants must indicate their

preferred county of deployment

in both their CV and cover letter. While preferences will be considered, deployment may be based on organizational needs. Familiarity with the preferred county, existing professional networks, and flexibility to serve elsewhere will be an added advantage.

Why Join Us

Join one of Kenya's growing innovation ecosystems and work alongside entrepreneurs, startups, investors, mentors, educational institutions, county governments, development partners, and private sector leaders while contributing to enterprise development, innovation, job creation, and sustainable economic growth.

How to Apply

Interested candidates should submit the following by

31st July 2026

Detailed CV

Cover Letter highlighting suitability for the role

Preferred county of deployment clearly indicated in both documents

Please Note

Preferred county does not guarantee deployment.

Flexibility to work in any county is an advantage.

Only shortlisted candidates will be contacted.

Technopolis Association of Kenya is an equal opportunity employer committed to attracting diverse, talented, and purpose-driven professionals passionate about advancing innovation and entrepreneurship across Kenya.

Email

careers@technopolis.or.ke

Website

www.technopolis.or.ke

Tags

Non-profit, social work

Mid-level

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How to Apply

Apply by email: careers@technopolis.or.ke